ADT Solar wound down its residential solar business in 2024. If they installed or serviced your system, here's exactly where you stand.
ADT exited residential solar and closed its install branches, leaving customers without the local service teams they signed up with. Your equipment warranties survive; the service relationship didn't.
Still alive: your equipment warranties. Your panels and inverters are covered by their manufacturers, Enphase, SolarEdge, Qcells and others, not by ADT Solar. Microinverters and optimizers commonly carry 25-year terms. These survive the bankruptcy completely; they just need someone who knows how to diagnose a failure, assemble the paperwork, and file the claim. Also alive: your panels' 25-year performance warranty.
Gone: the workmanship warranty, ADT Solar's own promise covering installation quality. That died with the company. It's the gap SolCare's service plans exist to fill.
1. Is your monitoring still alive? If your app has gone dark, nobody is watching your system, and long offline stretches can complicate manufacturer warranty eligibility. Restoring monitoring (reconnecting your gateway, or retrofitting a modern one) is step one of everything.
2. Is anything already failing? Manufacturer claim windows can run from when a defect is discovered, sitting on a known problem can jeopardize an otherwise valid claim. If production looks off, the clock may already be running.
Our Orphan Rescue onboarding ($249, waived with any annual plan): full system inspection, monitoring reconnected, a warranty audit of every component with serial numbers, and a production baseline, so your system is watched, documented, and claim-ready again. Then our plans take over: monitoring from $24/mo, hands-on service, and a written production guarantee. Every finding carries our Free-Fix First promise, the no-cost path, pursued first, always.
Company status as of our last update; bankruptcy proceedings and successor arrangements evolve. Manufacturer warranty outcomes are determined by the manufacturer; SolCare prepares, files, and manages claims.