Three plans. Zero fine-print mystery.

We connect to your system's own monitoring (Enphase, SolarEdge, and most other brands, and if your monitoring went dark when your installer disappeared, we can retrofit it). Your system joins our fleet dashboard, where it's watched continuously. You don't have to check an app ever again, that's our job now.

Two layers. Hard faults, a panel offline, a dead inverter, alert us automatically, and we act. But the silent killer is a system that's "on" while quietly producing 10–15% under what it should, no factory alert catches that. We check your actual output against your system's expected output, so slow leaks get caught in weeks, not discovered years later. And we publish our escalation standard so you always know where things stand: a suspected hardware fault goes to the manufacturer for remote diagnosis immediately, confirmed defects become warranty claims in days, not months. For ambiguous underperformance, we build the documented case month by month (flag → diagnostic → claim), and we never let a suspected defect sit near a manufacturer's claim-filing window. Either way, you're copied on everything.

Once a year: what your system actually produced vs. what it should have, the dollar value of any gap at your utility rate, and a color-coded panel-by-panel heat map showing every panel measured against its same-facing neighbors, plus any concern formally documented on the record, so a future warranty claim already has its evidence. And every finding carries our Free-Fix First promise: we pursue the no-cost path, a warranty you already own, an insurance claim, or coverage included in your plan, before anything is ever quoted. Most findings cost our members nothing to fix. Most homeowners have never once seen how their system is really doing. Ours see it every year.

When a covered component fails, we diagnose it from the monitoring data, assemble everything the manufacturer demands, serial numbers, install dates, error codes, production logs, photos, file the claim, and manage it until the replacement ships. You never sit on hold with a manufacturer. Even if your original installer is long gone, your equipment warranties usually still stand, most people just don't know how to use them. We do.

At signup we collect (or reconstruct) your install documents, equipment list with serials, and warranty registrations, and keep them organized in one place. When something breaks or you sell your home, everything needed is already at hand, no scavenger hunt through a folder from 2019.

Utilities offer multiple rate plans, and solar homes are often on the wrong one. Once a year we review your plan against how your system produces and how you use power, and tell you plainly: stay put, or switch to a specific plan and save. This check alone can cover the cost of your subscription.

If you're on net metering, your utility settles up once a year, and that "true-up" bill can be an ugly surprise. Because we watch your production all year, we forecast where you'll land and warn you ahead of time, with suggestions if it's trending high.

Protect and Assure start with a real visit: full inspection, monitoring connected, a warranty audit of every component, and a documented baseline of your system's condition. It protects you (everything on record from day one) and keeps our plans honest (benefits cover what happens after you join). The visit is $249, $99 for founding members (first 100 in each metro), and always free when you join on any annual plan. Watch never has an activation fee: it's 100% remote.

A professional crew cleans your array annually using deionized water and soft brushes, never pressure washing, which can damage panels. Dirt and grime quietly cost 5–15% of production; one good cleaning a year keeps that money on your meter.

When something's off, we isolate it remotely first, the monitoring data usually points to the exact panel, string, or the inverter before anyone climbs a ladder. When hands are needed, a licensed technician tests the system with professional instruments (electrical curve tracing, thermal imaging), guided by our data so the visit is short and precise.

We manage the entire repair: diagnosis, warranty parts, scheduling the technician, and verifying on the monitor that production is fully restored. And here's the part that's rare: you pay the technician's labor at cost. We don't pad invoices, our fee is your subscription, period.

Birds and squirrels nesting under panels chew wiring and cause real damage, and it's covered by nothing: not your equipment warranty, not your homeowner's insurance. Every service visit includes a critter inspection and nest check. If your roof needs protection, we install non-penetrating perimeter mesh (the kind that doesn't touch your warranty) as a one-time service at member pricing, $499, typically $649+ elsewhere.

After hail or high wind, we assess your array and produce a claim-ready packet, photos, instrument readings, a damage report tied to the storm date, for your homeowner's insurance. Insurers respond to documentation; we make yours airtight. (We prepare the evidence; your insurer decides the claim.)

Need roof repair? Panels have to come off first, a job most roofers won't touch. We run the whole sequence: our solar crew detaches and safely stores your array, a vetted roofer (at member rates) does the roof, our crew reinstalls and re-commissions, and we verify production is back to normal.

When you're ready to add a battery, an EV charger, or more panels, you get preferred member pricing through our installation partners, from people who already know your system inside out.

Protect members go to the front of the service queue, ahead of non-members, simple as that.

When you join, we build a weather-adjusted model of what your specific system should produce. If your annual output falls more than 10% below that model, outside defined exclusions like utility curtailment or new shading, we credit you the shortfall. Solar was sold to you on a number; we're the only plan that holds it to that number in writing.

When your roof needs work, the detach-and-reinstall is normally a major out-of-pocket hit. Assure includes a defined credit toward that cost (terms and cap provided at enrollment), the single biggest dollar benefit on any plan.

We monitor your battery's health at every visit, and we enroll it in a Virtual Power Plant, grid programs that pay you for letting your battery support the grid at peak times, commonly $500–1,000+/yr in many California and Texas programs. We handle the paperwork and set your backup reserve so you keep outage protection. A plan that earns you money.

Manufacturers ship the warranty part, but they rarely pay the full labor to install it, that gap normally lands on you. On Assure, the technician's labor on covered repairs is on us.

Protection against replacement costs for hardware failures outside the manufacturer's warranty, provided through a licensed third-party underwriter, real, regulated coverage, not a handshake. Full terms at enrollment.

Solar can complicate a home sale, buyers get nervous, agents don't understand it. When you sell, we produce a buyer-facing performance report, a summary of remaining warranties, and we execute the warranty transfers to the new owner. Your solar becomes a selling point instead of a sticking point.

A direct line for Assure members, with a contractual guarantee: a substantive response to any issue within 48 hours. Not a queue position, a commitment in writing, backed by our local rapid-response network.

A spring deep-clean visit and a fall full-inspection visit, together covering cleaning, diagnostics, critter check, and battery check. And the whole plan, including your locked rate, transfers to the buyer if you sell your home.